Tell the desk which category is misbehaving and a day that works. A fitter answers from desk@turfpointlab.shop, usually inside one open bay day. Sending this does not freeze a time on its own.
Before you roll in
Bring the clubs that are lying to you
The actual gamer in that category, even if it embarrasses you
Shoes you wear on the course, not street soles
A ball model you play, not the bay barrel
A rough sense of when you tee off — morning irrigation changes the read